Tianlai Tang, MD

“Extremely displeased with the quality of care and deceptive billing practices at Nashville Brain Institute. Dr Tang was 45 minutes late to the appointment scheduled to establish care. Beyond being excessively late Dr Tang only bothered to spend 15 minutes with my wife before shuffling her out the door. From a billing standpoint when we reached out to schedule an appointment to establish care we asked if Dr Tang was covered under our insurance. We were informed that he wasn't but would be by the time of the appointment. Upon arrival to the appointment we were informed that he was not yet covered and that the cost of the appointment would be $150. We paid the $150 and were greeted with an additional bill for over $250 even though we were told that the appointment would be no more than the $150. (Essentially this means the doctor charges an hourly rate of $1,600) To add to the confusion the offices website states that appointments are either $150 or $200 to establish care depending on if it's covered by insurance or paid out of pocket, yet they blindly decided to bill us $400 and didn't even know they had a billing policy posted on their website or direct us to it when we called to establish care. Use caution when considering establishing care with Dr Tang.”

“I've had 29 - 30 TMS treatments in Dr. Tang's Nashville office and two other visits at his Hermitage office. I thought both he and Taylor Fife were very professional in administering the treatments. Equally important, I thought they were both very good and patient in explaining the answers to my many questions about the treatment. Put differently, they treated me as individual-despite the large volume of patients going through the office. I would give very high marks to Dr. Tang's office staff of Sally, Stacia, Steven, and Diane. In September I thought some of the wait times were long compared to Dr. Chalko's scheduling. I think this was due to the initial absorption of Dr. Chalko's practice. However the wait times became quite reasonable (especially for my TMS treatments) during the remainder of the fall months. Given the two locations of the practice, scheduling could overall bear some improvement. Although to be clear, I think it is pretty good all things considered. Dorman Parrish –”

“Dr. Tang and his staff have been lifesavers to me. Everyone has been so pleasant at each of my visits. They truly care and listen to my cares and concerns. They are Godsends to me. I am so thankful for each one.”

“The staff is amazing , and Dr. Tang is the best !!! They are even working with me on self pay. So grateful that he's my doctor.”